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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
ROJECO delivers a thoughtfully designed 2-in-1 solution that combines an automatic feeder with a gravity water dispenser. With a 5-liter food hopper and a 3.5-liter water reservoir, this setup supports longer intervals between refills, making it a practical companion for travel, busy days, or when life gets hectic.
The transparent, BPA-free materials let you see levels at a glance, while an upgraded roof seal helps preserve freshness and limit exposure to contaminants. A gentle LED glow helps you observe water status at night without waking your pet or disturbing their routine.
Program feeding up to 6 meals per day with 1 to 36 portions per meal, typically 5–10 grams per portion. The grain-card reminder on the LED screen alerts you if grain needs attention, supporting a steady routine aligned with many pets’ habits.
The siphon-based water feed maintains a steady water level, while a stable triangular base helps prevent tipping from curious paws. This design aims to offer dependable hydration even in active homes.
ROJECO uses a dual power approach with a Type-C connection and AAA batteries, offering flexibility and resilience during outages. batterie life can extend to roughly three months in typical use. The unit disassembles for easy cleaning, and a cleaning brush is included to simplify upkeep.
In daily life, you may notice the crisp clarity of the transparent barrels, the reassuring seal on the lid, and the quiet, reliable operation that supports calm evenings for both you and your pet.
Q: Is the ROJECO 2-in-1 feeder suitable for travel and overnight care?
A: Yes, its 5L food and 3.5L water capacities support longer intervals between refills.
Q: How does the automatic water supply work and prevent spills?
A: A siphon-based system maintains water level with a stable base that resists tipping.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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