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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Roundler brings you a colorful, durable DIY wooden hideout set designed for small pets like dwarf hamsters, gerbils, and mice. The rainbow house, bridge, and exercise pieces create a cozy nesting space, an engaging playground, and a compact habitat upgrade all in one kit. The natural wood with vibrant accents invites curiosity, while thoughtfully sized pieces fit into many compact cages. This set offers a tactile, multi-sensory environment that can enhance daily activity and calm nesting moments without overwhelming the cage space.
Small animals instinctively seek a private hideout, safe chew surfaces, and opportunities to explore. The rainbow house provides a snug nest for curling up, while the bridge invites peeking, sniffing, and brief pauses between adventures. The fitness circle introduces gentle climbing and stretching, turning play into a healthy routine. With two holes and a sturdy construction, pets can view their world, sleep under the bridge, and gnaw on non-toxic surfaces—reassuring, yet never loud or disruptive.
Crafted from natural wood with color-safe finishes, this set is designed to withstand daily activity and playful gnawing. The materials are selected to minimize splinters while remaining lightweight enough to rearrange as your pet grows more confident. The pieces are easy to assemble and quick to wipe clean, helping maintain a fresh habitat with minimal effort.
Place the components in a cage corner to optimize space, secure the rainbow pieces for sturdiness, and add bedding and treats to guide nesting and exploration. Start with slower introductions to help your pet adapt, then gradually encourage movement across the bridge and within the circle for balanced activity.
Designed for small animals such as hamsters, gerbils, and mice. Always compare each piece to your pet’s size before purchase to ensure a comfortable fit within your habitat.
Q: Which pets is this set suitable for?
A: Designed for dwarf hamsters, gerbils, mice; check your pet's size before ordering.
Q: Is the wood safe for daily play?
A: The wood is natural with non-toxic finishes; built to withstand daily use and chewing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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