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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed to fit neatly in a cage corner, this litter tray creates a dedicated waste area without dominating your living space. The premium plastic is odorless and smooth to the touch, delivering a clean feel even with daily use. Its compact footprint helps you keep rooms tidy while giving your pet a familiar potty spot you can rely on.
In daily use you may notice tidier rooms, easier litter management, and a more predictable potty routine for your fur babies. The design aims to balance practicality with pet comfort, providing a little oasis that supports regular use without fuss.
The top board can be separated from the box for a thorough rinse down. This lets you clean each piece separately and maintain a hygienic potty area that stays fresh with everyday use. The guardrails on both sides add extra protection during active play or feeding times.
Designed for a broad range of small animals including bunnies, gerbils, hamsters, chinchillas, and guinea pigs. It is relatively small and not recommended for adult rabbits. Dimensions are 25 cm long, 19 cm wide, and 10 cm tall, offering a practical footprint for corner placement in most cages.
Mounting the potty in place is straightforward, giving your pet a familiar private space with minimal effort. If you need assistance after purchase, RUBYHOME’s dedicated customer service team is ready to help you get the most from your new potty.
Q: Is this potty suitable for adult rabbits?
A: Not suitable for adult rabbits; designed for small pets like bunnies, gerbils, hamsters, chinchillas, and guinea pigs.
Q: How do I clean the RUBYHOME Triangle Potty Trainer?
A: Slide out the removable tray, rinse with water, dry, and reinsert for quick maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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