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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Rundik Snuffle Mat transforms snack time into a playful treasure hunt. Its soft felt surface invites dogs to nose, paw, and explore as hidden treats or tiny toys reveal themselves with every sniff. Sized at 20" by 28", it fits a wide range of homes and dog personalities, turning a simple routine into a stimulating, sensory-rich activity without loud distractions. By encouraging natural foraging behavior, this mat offers a constructive pastime that can keep a curious dog engaged during busy days or quieter moments alike.
Designed to support mental engagement, the mat guides dogs through a mindful search, helping them focus their attention and use their nose to uncover rewards. The experience appeals to dogs that love a challenge and enjoy problem-solving, while offering a calm, interactive alternative to more chaotic play. It’s a practical enrichment option that blends texture, scent, and play into one compact toy.
Perfect for rainy days, post-meal enrichment, or when you want a quiet, brain-stimulating activity that doesn’t require loud noises. It can be shared in homes with multiple dogs by adjusting hide-depths and hiding spots to minimize competition, while still offering a fun challenge for each dog.
Always supervise initial sessions to gauge difficulty and to ensure your dog handles the puzzle safely. Wash regularly to preserve fabric integrity and scent-free cleanliness. The 20" x 28" layout suits a wide range of dog sizes, providing ample surface area for varied hiding spots and textures.
Q: What are the dimensions of the Rundik Snuffle Mat?
A: The mat measures 20 inches by 28 inches, designed for a wide range of dog sizes.
Q: How is the mat secured during play?
A: It features four suction cups and a non-slip bottom to help keep the mat in place.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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