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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The SECLATO 20" Large Soft Sided Cat Carrier is thoughtfully built for everyday travel, short trips to the vet, or friendly visits with your four-legged companions. Its generous interior invites pets to stretch out, while its soft textures and breathable mesh keep air circulating and comfort close at hand. This carrier is designed for pets up to 25 lbs, with enough space for one larger cat or two smaller cats to travel together when needed.
Durability and safety are built into the design. The outer fabric is sturdy yet lightweight, and mesh panels on all four sides provide visibility and ventilation. A self-locking zipper helps keep your pet secure, giving you peace of mind as you move from car to hotel, clinic to street. The carrier folds flat when not in use, making storage simple for busy households or frequent travelers.
Inside, practical comfort features help make travel more pleasant for your pet. A removable, washable fleece pad gives a soft resting place, while a base insert creates a solid surface for standing and positioning during transit. An included collapsible food bowl helps keep meals tidy on the go, and the soft, washable bed can be removed for easy cleaning after adventures. These touches are designed to support your pet’s routine while you focus on the journey ahead.
Portability is a core strength. The carrier offers multiple carry options: padded handles for hand-carrying and an adjustable shoulder strap for over-the-shoulder comfort during longer outings. When you’re done for the day, simply collapse the unit and tuck it away—it's built to travel with you, yet flexible enough to fit into car trunks, entryways, or closet corners without fuss.
Usage guidance is straightforward. This carrier is intended for daily travel, car trips, and veterinary visits rather than airplane use. Always measure your pet’s length and height to confirm the best fit, and consider the 18" x 12" x 12" guideline alongside weight. SECLATO backs this product with a lifetime warranty, offering support if you have questions or concerns about fit, setup, or care.
Q: Is this carrier airline-approved?
A: No, it is not approved for airline travel; ideal for car trips, vet visits, and everyday use.
Q: How many pets can fit in the carrier?
A: Two small cats or a cat and a small dog under 25 lbs may fit, within the 18x12x12 inch limit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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