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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The SEERWAY Scat Pet Shock Mat is a two-piece training system designed to adapt to your space. The kit includes two mats in different sizes—60 x 12 inches and 30 x 16 inches—so you can line a sofa edge, doorway, or counter with a single purchase. This setup offers versatile coverage across rooms, helping you tailor a layout that fits your living space and daily routines.
Choose from three training modes to match your pet’s temperament and your space. Tone + Static combines a brief beep with a mild correction, while Tone or Static alone provide other feedback options. These modes work for dogs and cats of various sizes, so you can refine placement and feedback in high-traffic areas, entryways, or furniture perimeters without overdoing it.
Powered by a 9V battery (not included), the mat delivers a harmless, low-power impulse to prompt pets away from restricted zones. If a pet stays on the mat for 60 seconds, the unit enters a 200-second dormancy before resuming activity, helping prevent overstimulation. The detection grid is refined with a 2.5 cm line distance, improving consistency and responsiveness across the covered area.
Constructed from high-quality soft PVC, the mats are built for daily use and long-term durability. They roll up neatly for storage and can be unfolded and laid flat with a simple pull and stretch. When it’s time for cleaning, a damp soft cloth does the job quickly and safely, so your space stays tidy between training sessions.
This kit provides two mats in the different sizes you need, plus a straightforward user manual. For best results, read the manual before first use and begin with the Tone + Static setting in low-traffic areas, then adjust as your pet responds. While outcomes vary, many households report clearer boundaries and calmer testing sessions with consistent use.
Q: What sizes are included in the SEERWAY Scat Mat set?
A: Two mats are included: 60 x 12 inches and 30 x 16 inches for different spaces.
Q: How do the modes function and when should I start training?
A: Three modes—Static, Tone, and Static + Tone—let you adjust feedback; start with Tone + Static.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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