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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
A luminous, battery-free plaything designed to extend your dog's fetch sessions after dusk. The Glow in The Dark Ball activates its glow after a brief light exposure, revealing a playful glow that invites sniffing, nudging, and rolling across floors and grass. Its sound comes from whistle tubes inside the ball, producing funny, light-hearted noises as it rolls and shakes. This sensory mix—glow and sound—keeps your dog engaged without needing batteries or complicated setups.
Durable and safe, the ball is crafted from hard PVC that’s described as non-toxic and bite-resistant in design. It’s built to stand up to enthusiastic play with a variety of dog personalities, from curious retrievers to nimble terriers, while maintaining a comfortable feel and reliable bounce. The product is available in five sizes, including an XL at roughly 14 cm, to fit many dogs. Note that this toy is not intended for heavy chewers.
Evening backyard sessions become more interactive as the glow reveals the ball’s path; dogs chase and nudge the glowing orb while you call them to return. The whistle adds a playful layer during gentle throws and rolls, turning ordinary fetch into a sensory game that many dogs respond to with excitement.
For homes with stairs or carpets, the ball’s size and material offer a satisfying heft and bounce. The XL version is ideal for larger dogs who want a sizable target to chase, while the other five sizes help smaller dogs enjoy a matching experience. This is not intended for heavy chewers, so you can pair it with games that emphasize chasing rather than gnawing.
Q: Is this ball safe for dogs that tend to mouth and chew lightly?
A: Yes, it’s made of non-toxic PVC and suited for many dogs, but not for heavy chewers.
Q: How does the glow feature work and how long does it last?
A: Expose to light to glow in the dark; brightness lasts while exposed and fades in darkness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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