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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The ShinHye Plush Fluffy Hooded Cat Bed Cave blends a comforting cave design with practical features that suit indoor pets seeking a calm, private space. The multi-functional top cover can lie flat as a lounging surface or be closed to create a snug hideaway. This flexibility appeals to pets that love to retreat or explore a cozy nook, turning a corner of your living room into a personal retreat.
In everyday use, your pet may curl up in the cave for quiet naps, while the top cover remains accessible for quick entry and exit. The cover’s shape and soft textures invite pets to approach with confidence, then settle into a warm, protected pocket that feels like a private den.
The bed sits on a waterproof, non-slip bottom, helping to keep floors clean and providing a stable base. This feature is especially helpful on polished floors in busy homes. The surface texture and shape of the bed invite pets to explore and then relax.
The outer shell is crafted from soft faux fur material that feels plush to the touch. Inside, a self-warming fleece lining provides warmth during cooler days, enhancing comfort for small cats or dogs without adding bulk. It’s the kind of tactile warmth that makes a nap feel extra cozy while still staying breathable for everyday use.
Available in three sizes (20, 23, and 26 inches), ShinHye’s hooded bed is designed for small pets up to about 15, 25, and 30 pounds, respectively. Before purchase, measure your pet to pick the best fit. For convenience, the bed is machine washable, though hand washing is often gentler on the plush surface and helps preserve shape over time.
Care and service are part of the experience. The hooded beds ship vacuum-packed and typically regain fullness after tapping the cotton filling back into place. If you encounter any quality issues, ShinHye offers assistance to help ensure a satisfying purchase experience.
Q: What sizes are available for the ShinHye Plush Fluffy Hooded Cat Bed Cave?
A: Available in 20, 23, and 26 inches; choose based on your pet’s measurements for a cozy fit.
Q: Is the bed easy to clean and maintain?
A: Yes, machine washable for convenience, with hand washing recommended to preserve shape and plush feel.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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