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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The ShinHye Cat Bed Round Plush is more than a bed—it's a soft cocoon that welcomes indoor cats and small dogs into a private hideaway. The rounded donut shape and fluffy faux fur create a warm, inviting feel that pets often seek when they want a quiet space to rest.
The bed features a hooded cave design that provides a sense of security. The top cover is multi-functional: it can be laid flat to create a lounging pad, or kept closed to form a sheltered nook that many pets instinctively retreat to. The raised perimeter gives a gentle, supportive edge for lounging or curling up.
The bottom is waterproof and anti-slip, helping the bed stay in place on family-room floors and other surfaces. The stabilized base reduces sliding so pets can rest without being jostled by foot traffic, making it a reliable corner retreat.
Inside, the plush faux fur lining and self-warming fleece feel sumptuous against fur and skin. This combination stays soft after repeated use, inviting pets to settle in for longer naps and peaceful lounging on chilly days.
Available in three sizes (20, 23, 26 inches) to fit small cats and dogs, up to 15, 25, and 30 lbs respectively. The 23-inch option is a great fit for pets up to about 25 lbs. The bed is machine washable, though hand washing is recommended to preserve shape and softness. Vacuum packing makes shipping compact, and a gentle tap of the cotton puff helps restore fullness after unpacking.
ShinHye stands behind the hooded bed with a service guarantee: if you encounter any quality issues, contact us to ensure you’re satisfied with your purchase experience. The team is ready to assist and ensure your pet’s favorite new resting spot remains inviting.
Q: What sizes are available for the ShinHye Cat Bed Round Plush?
A: Available in 20, 23, and 26 inches, up to 15, 25, and 30 lbs respectively.
Q: Is the bed waterproof on the bottom and machine washable?
A: Yes. The bottom is waterproof and the bed is machine washable; hand washing is recommended for longevity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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