Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Winter comfort for cats and dogs is within reach with the SHU UFANRO Pet Heating Pad. It offers 11 warmth levels (80-130°F / 27-55°C), allowing you to tailor heat to your companion’s preference. The pad heats up quickly, reaching warmth in about 5–10 minutes, while dual built-in temperature sensors continuously monitor heat to help prevent overheating. This thoughtful design helps create a snug, inviting space for lounging, nap time, or quiet moments by the window.
The pad features a 7-layer protective structure, including an ultra-soft cover, waterproof PVC films, flame-retardant insulation, and UL-approved heating wire. With V-0 flame-retardant and waterproof materials, the design aims to provide even heating while helping reduce risk during use.
The pad offers a 24-hour timer or “Always On” option, with an auto shut-off to save energy and reduce heat buildup. The 83-inch chew-resistant cord is designed to prevent accidental chewing while giving you flexibility to place the pad where you need it most.
Ideal for senior pets, newborns, pregnant animals, or pets recovering from illness. The gentle warmth and soft surface can help create a cozy refuge year-round in a bedroom, living room, or crate. For best results, place the mat flat during use and unfold if it is pressed or folded to maintain even heat.
Care and safety tips: Always keep the pad flat while in use. If your pet pushes it into a corner or folds it, unfold it promptly to restore even warmth.
Q: What size is the pad and is it suitable for cats and dogs?
A: The pad measures 28 by 20 inches, ideal for cats and small-to-medium dogs; fits beds, crates, or cozy corners.
Q: How do safety features work and how should I use it safely?
A: It offers 11 temperature levels, dual sensors, auto shut-off, and a 7-layer design; use flat and avoid folding.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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