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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the SILENTPAL Dog Bark Deterrent Device, a palm‑sized ultrasonic training tool designed for humane, sound‑based guidance. It uses dual frequency ultrasonics at 25kHz and 30kHz to interrupt barking, digging, and related misbehaviors without shocks or sprays. Because the tones are outside human hearing, this solution offers a discreet, daytime or nighttime option for indoor or outdoor use.
Built for everyday life, this device emphasizes safety and practicality. Regular, noninvasive use is framed as a way to encourage calmer routines around the home and on walks, while keeping both your dog and nearby pets comfortable. The focus is on humane, contact‑free training that fits into busy schedules without overpromising results.
Whether you’re on a morning jog, walking the neighborhood, or managing a yard boundary, the device offers about 16.4 feet of protected space during outings. A parabolic head helps focus sound through light wind or obstacles, while the wrist strap keeps it within easy reach.
USB-C fast charging makes it practical to keep the device ready for daily routines. A two hour charge can deliver approximately two months of typical use (about 10 uses per day). An emergency 5 minute charge can power a full day of operation.
Beyond barking, the system supports 15+ behavior corrections such as jumping, chewing, and digging in training scenarios. The sonic approach provides a non‑spray alternative that can complement other training methods.
Q: How does SilentPAL deter barking?
A: It emits dual-frequency ultrasonic waves to interrupt barking without shocks, offering humane, sound-based training inaudible to humans.
Q: How long does the battery last and how fast does it charge?
A: Two hours of USB-C charging yields about two months of typical use; an emergency 5-minute charge powers a full day.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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