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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor pets, the SilveWillo Interactive Ball blends playful motion with glow cues to invite a natural chase. Its soft pink finish and responsive behavior create moments of curious engagement, turning idle hours into interactive play that fits into busy routines without demanding constant supervision.
This smart teaser adapts to your space and your pet’s mood with three distinct modes:
Each setting encourages natural instincts in a safe, self-activating way, making play sessions feel fresh and rewarding.
Built with wear-resistant and bite-proof materials, the ball stands up to enthusiastic chewers and rough play while remaining gentle on paws. This durability makes it a reliable addition to your pet’s toy collection over time.
Recharge quickly with a 30-minute USB charge and enjoy extended play sessions. The streamlined recharge process minimizes downtime, helping you fit spontaneous play into your day.
Smart motion technology lets the ball automatically reverse and maneuver around obstacles, so it can roam your living space without getting stuck—ideal for apartments, cluttered rooms, or multi-pet homes.
Each unit undergoes manual quality checks. If you run into an issue, SilveWillo offers replacement or refund options to ensure your satisfaction with the toy.
Overall, this pink-on-pink design brings a cheerful presence to indoor play, inviting your pet to chase, pounce, and explore while supporting active engagement in a safe, self-contained package. It’s a flexible option for households seeking variety, reliability, and a toy that can adapt to different rooms and play styles.
Q: What features make the SilveWillo Interactive Ball engaging for pets?
A: Three movement modes, obstacle avoidance, and LED cues offer varied play to keep pets entertained indoors.
Q: How quickly does it recharge and how long can playtime last?
A: Fast charging in about 30 minutes supports extended play sessions, depending on mode and pet activity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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