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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
SincoPet Washable Dog Pee Pads with Puppy Grooming Gloves deliver reusable protection for training, travel, and everyday moments. Designed for real-life use, these pads blend soft comfort with practical waterproofing to help keep floors, car interiors, and furniture dry while you focus on gentle training and care.
The top layer features a soft 100% polyester knit for paw-friendly touch and comfort. A high-density absorbent core sits in the middle to wick moisture efficiently, followed by a breathable waterproof inner layer that helps block leaks. The bottom is finished with anti-slip silica gel to help keep the pad in place on various surfaces. The exterior is a waterproof polyester that adds an extra layer of protection during use.
These pads are machine washable and can be tumble dried on a low setting or hung to dry for quick reuse. A warm tip suggests adding white vinegar during washing to help neutralize odors. For best results, avoid bleach and fabric softeners, and do not dry clean or iron.
With a 2-year warranty, SincoPet backs the durability of these pads. They come in gift wrap packaging, making them an ideal holiday gift or thoughtful present for new pet families. Perfect for indoor use, outdoor adventures, or car trips, these pads offer versatile protection that adapts to your routine.
Q: What is included in the SincoPet Washable Pee Pads set?
A: Two large 24x36 inch pads and grooming gloves, built for reuse and long-lasting use.
Q: How should I wash and maintain these pads?
A: Machine wash at 194°F (90°C), tumble dry on low or hang dry; avoid bleach or softeners; add white vinegar to remove odors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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