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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Spills and messy floor corners at mealtime are common for households with dogs and cats. The Skywin TidyFriend mat in a calm light grey tone brings a practical solution without sacrificing style. Measuring 30 x 36 inches, it provides ample space for bowls and a water dish, leaving a generous border that helps contain drips. The built-in spill-proof lip rises slightly around the edge to help capture splashes as pets eat. The mat is made from food-grade silicone, which feels flexible yet sturdy, and is fully waterproof. With this mat in place, quick wipe-downs or a run through the dishwasher can restore it to like-new condition after meals, rain, or outdoor dining on an porch or patio.
The surface is textured to keep bowls in place, so mealtime stays calm even on slick floors. The material is non-toxic and pet-friendly, designed for everyday family life. Its durable construction is designed to withstand regular rinsing and dishwashing, making it a practical addition to your pet feeding routine.
Choosing the Skywin TidyFriend mat offers a practical, low-effort option to keep feeding areas neat. Benefits are presented as possibilities to consider, as results can vary with pet behavior and environment.
Q: What size is the Skywin TidyFriend Pet Food Mat?
A: The mat measures 30 x 36 inches, providing ample space for bowls and water.
Q: Is the mat easy to clean?
A: Yes, it is dishwasher safe and quick to wipe down after meals.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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