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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Keep your dog’s training gear ready with Sliverdew’s 24-piece set of replacement silicone caps. These soft, durable caps come in three sizes (13mm, 16mm, 20mm) to match a range of collar forks, offering a simple way to refresh gear between sessions. The classic black finish provides a discreet look while helping to shield your dog’s skin from the metal prongs. This isn’t a promise of training results, but a practical option to maintain comfort and equipment longevity over time.
Choose the size based on your dog’s contact points. The 13mm cap is aligned with 10mm points, the 16mm cap with 13mm points, and the 20mm cap with 17mm points. For short-haired dogs, 13mm may be a better fit, while dogs with longer coats might benefit from 20mm for a snug, comfortable feel.
Crafted from durable rubber, these caps offer softness and reliability for repeated use. They form a protective layer that helps minimize skin contact with metal prongs, supporting long-term collar comfort without sacrificing fit or function.
Sliverdew offers a practical, non-medical accessory to support your dog training tools through regular use. Benefits may vary by dog, but these caps provide a straightforward way to maintain equipment comfort and longevity.
Q: What sizes are included in the pack?
A: The 24-pack includes eight caps each of 13mm, 16mm, and 20mm.
Q: Are these tips compatible with all dog collars?
A: They fit standard metal forks on most training collars; check your collar’s contact-point size for best fit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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