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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Smart Paws Large 76x62cm Pet Training Tray combines a generous surface with a sturdy PP frame to create a versatile indoor space for pads and training. Its neutral grey finish integrates with most home decors while providing a contained area that helps keep potty routines organized and contained.
Designed with busy households in mind, this tray is not only about a place to train—it’s about a dependable, everyday tool that supports your dog’s routines. The wide surface offers room for pads and for your dog to stand comfortably during use, while the robust construction remains stable through regular training sessions.
Use the tray as a dedicated indoor potty area, a convenient pads holder, or a spill-resistant training zone. Its design accommodates standard pads and keeps them in place for confident use by your dog. Whether you’re teaching a new puppy or managing a seasoned traveler, the tray offers flexibility without demanding a dramatic change to your routine.
Real-life scenarios include homes with limited outdoor access, multi-pet households needing a contained potty area, or spaces where easy cleaning and floor protection matter most after outdoor adventures or messy days.
In everyday life, this Smart Paws tray aims to be a practical, low-fuss partner for home training, helping you focus on routines rather than mess. It’s a choice that leans into possibility—supporting consistency, cleaner floors, and a calmer training environment without promising guarantees.
Q: What is the Smart Paws Large 76x62cm Pet Training Tray designed for?
A: A large pad holder and pet toilet that helps protect floors and assist house training for medium to large dogs.
Q: Can the mesh plate be cleaned easily?
A: Yes—the mesh plate can be washed separately to help keep the tray hygienic.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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