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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Softouch Sense-ible harness blends practical design with everyday comfort. Its front attachment is engineered to guide your dog to walk at your side, helping manage momentum without placing stress on the neck. A straightforward setup means you can begin using the harness right away, and the included instruction booklet provides clear guidance for first time users.
With the front leash ring, gentle redirection encourages a steadier pace on crowded sidewalks, around busy parks, or during lively family outings. The harness is designed to feel lightweight on your dog while delivering reliable control for you, making urban strolls and nature walks more enjoyable without harsh pulling or pressure.
The design emphasizes user needs over hype: you get a tool that helps guide behavior through comfortable, side by side walking, rather than neck pressure. This makes it a practical option for dogs who pull or tend to surge ahead on familiar routes or new adventures.
Sizing relies on a girth measurement taken just behind the front legs, similar to a chest or belt measurement. The Softouch sizing range covers X-Small through X-Large with multiple webbing widths to accommodate different body types. This ensures a snug, secure fit that stays comfortable during longer outings.
Quality hardware and construction are at the core of this harness. The nylon curved side-release buckle, belt loops, and a nickel-plated metal slide adjuster are chosen for durability and dependable performance as you move through your day.
Imagine a routine walk that feels calmer and more controlled. The Sense-ible harness offers a practical option to guide your dog with confidence, especially in situations where traction and balance matter, such as busy sidewalks or park entrances. Use it as part of a daily practice to foster comfortable, side-by-side walking without relying on neck pressure.
Q: What is the Sense-ible No-Pull Harness designed to do?
A: The front-leash design guides your dog to walk beside you, reducing tension while avoiding neck pressure.
Q: How do I size the harness?
A: Measure your dog's girth behind the front legs, then choose from X-Small to X-Large with varying webbing widths.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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