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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Dogs naturally crave to chew, nibble, and explore with their mouths. Soottaci channels that instinct into safe, enriching play designed for small to medium dogs. Crafted from natural TPR, this toy aims to be tough enough for enthusiastic chewers while staying pet-friendly. While no toy is indestructible, the design prioritizes resilience and easy maintenance, helping you manage playtime without frequent replacements.
What makes this toy versatile is its blend of chew, puzzle, and interactive features in one package. A built-in bell adds a crisp sound cue that sparks curiosity and invites longer engagement. The sound, texture, and reward system can make playtime feel more like a game, encouraging dogs to interact and explore rather than become bored.
The surface includes bumps and cavities to invite chewing and to engage the mouth around the teeth and gums, while a suction cup helps secure the toy to smooth surfaces for stable play. The puzzle-treat element hides a small reward, motivating persistent chewing and exploration. The tug-of-war mode uses a leaky-food concept: hiding treats inside the ball can reward chewing and sustained attention. For teething puppies, this design may help soothe gum discomfort through controlled chewing, and for active dogs, it can channel energy into focused play. This toy is intended for small to medium dogs and is not recommended for large breeds. Care and maintenance are simple: rinse with clean water and, if desired, use pet-specific cleaners to keep the toy fresh between uses.
Care and usage tips: start slowly, supervise initial sessions, and choose smooth surfaces for suction-cup play. Rinse after use and avoid harsh cleaners. This toy is ideal for small to medium dogs and not recommended for large dogs. If you have questions, we’re happy to help you maximize safe, joyful playtime for your pet.
Q: Is this toy durable for aggressive chewers?
A: Yes. It's crafted from natural TPR for durability during strong, repeated chews.
Q: What benefits can I expect for puppies?
A: It supports teething, interactive play, and rewards-based chewing to help with boredom.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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