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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Keep your cat’s fountain water inviting and clean with SORON Cat Water Fountain Filters. This 4-pack delivers a complete, easy-to-use filtration system designed to fit most cat fountains, featuring 4.13-inch round filters that sit snugly in standard housings and filter efficiently. The set is crafted to simplify maintenance while supporting fresher water that might encourage your cat to drink more often when you offer it in a steady, appealing stream.
What you get is a versatile trio of filtration stages within each kit: four round replacement filters, four round sponge foam filters, and four square sponge filters. The round filters are specifically sized at 4.13 inches in diameter to fit common fountain models, helping to support a cleaner water path as water circulates. The combination of components creates a three-layer approach that actively reduces dust, stray hair, and mineral buildup, while the activated carbon layer targets odors that can dull the fountain’s appeal. In real-life use, fountains with circulating water often appear fresher, which may resonate with pets who prefer a lively, aerated water flow.
The filtration chain begins with a sponge layer that captures hair and debris as water moves through the system. A resin layer helps soften tap water and can reduce mineral deposits over time, while the activated carbon layer absorbs odors to deliver water that smells and tastes cleaner to both you and your cat. Circulating water not only stays fresher but can also capture your cat’s curiosity, potentially encouraging regular hydration during daily routines.
Made from environmentally friendly, non-toxic materials, these filters are designed for safe daily use in homes with pets. The design prioritizes straightforward, reliable operation and is suitable for regular fountain maintenance without introducing harsh additives. Packaging emphasizes responsible sourcing and feasible disposal options where possible.
We’re here to support you. If you have questions during or after your purchase, our friendly team is ready to help with guidance and options.
Q: What’s included in the 4-Pack SORON Cat Water Fountain Filters?
A: Four round filters, four round sponge filters, and four square sponge filters sized to fit most cat fountains.
Q: How should I install and maintain these filters?
A: Soak 5–10 minutes, rinse well, then install according to your fountain’s guide. Check for debris and replace as needed to maintain flow.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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