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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Sorstrem 8 inch pull-out sifting cat litter box, designed around pine pellet litter. The dual-layer setup helps keep dry pellets on top while waste dust and urine move to the lower layer. A pee pad at the bottom adds liquid absorption, helping separate dry from wet waste and keeping the top layer fresher between cleanings.
The sifter pan features small holes sized at 15 by 5 millimeters, allowing waste particles to fall away while larger pellets stay in the upper chamber. When it’s time to scoop, you simply pull out the bottom tray to dispose of waste and then return the tray in place. The entire structure is made of stainless steel with a smooth surface that cleans up easily when rinsed under running water.
In daily use, you’ll notice a cleaner feel around the box. The top layer preserves clean pellets, while the lower layer captures waste and moisture, which may help reduce lingering odors and dust from frequent scooping.
Maintenance tips: after a waste disposal, rinse the unit with clean water and wipe dry to keep the surface pristine. Periodically inspect the sifter holes to ensure smooth operation and prevent clogging.
Note for shoppers: this product is intended for pine pellet litter only. The sifter hole size is 15 by 5 millimeters, and the overall dimensions emphasize a balance between roomy space for your cat and practical, easy cleaning for you.
Q: What litter is compatible with the Sorstrem 8" Pull-Out Sifting Litter Box?
A: Designed for pine pellet litter only; use pine pellets as recommended to ensure proper filtration.
Q: How does the pull-out tray improve cleaning?
A: Simply pull the bottom tray to dispose of waste, then rinse and reassemble for a quick refresh.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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