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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet SPOFLY Puppy Chew Toys, a 2-pack designed for teething puppies and small-to-medium dogs. These rubber toys feature a sealed, water-fill design you can freeze for cooling relief, without refilling before each use. Made from non-toxic, BPA-free rubber with a mild scent, they are built for safe, chew-friendly discovery sessions.
The sealed water-fill cavity allows direct freezing, preserving a cool bite that can help soothe inflamed gums during teething. After you take it out of the fridge, a brief cooling-down helps prevent brittleness and makes it comfortable for your dog to bite into.
The textured surface and gentle nubs are designed to help clean teeth and reduce plaque as your puppy chews and chews—an active way to support gum health between veterinary visits. While it is not a substitute for routine dental care, it can be part of a daily play-and-clean routine.
Fill it with your puppy’s favorite treats or kibble pieces to extend playtime and focus. The toy also helps channel instinctual chewing, which can reduce signs of separation anxiety and boredom—when used under supervision, of course.
Supervise your puppy during play, especially with aggressive chewers. The toy is sturdy but not indestructible. If the toy becomes damaged, replace promptly to maintain safe play availability. Real-world note: a few minutes at room temperature after refrigerating can help your dog transition to the first bite with comfort.
SPOFLY backs this product with after-sale support to assist you with any questions or concerns, aiming to help you find the right fit for your pet’s play and teething journey.
Q: What sizes or ages is the SPOFLY Puppy Chew Toy best for?
A: Designed for teething puppies and suitable for small to medium dogs; supervise use and replace if damaged.
Q: Is the toy freezer-safe and how should I prepare it before first use?
A: Yes, freeze the sealed water-fill cavity; allow a few minutes at room temperature before giving to prevent brittleness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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