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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Spunky Pup Knucklehead Durable Dog Toy reimagines playtime in a single, sturdy package. Elephant shaped and crafted for dogs who demand more, it fuses a resilient nylon chew with a plush outer shell. The result is one versatile toy that delivers biting satisfaction, squeaks for motivation, and cuddle worthy comfort all in one.
The horn shaped chew features a textured surface that invites exploratory chewing with the tongue and teeth, while the plush exterior provides a softer tactile contrast for moments of calm or gentle tugging. A built in squeaker adds interactive appeal, encouraging engagement whether your dog plays solo or with you by their side.
Real world use is practical and flexible. After chewing sessions, the plush exterior offers a cozy spot for a quick cuddle or a gentle tug of war. During quiet afternoons, a dog can chase the squeak, gnaw the textured horn, and enjoy a focused, solo playtime. In car rides or at the park, this toy can serve as a conversation starter for interactive play with a human friend or as a rewarding training cue, all under supervision to ensure safe enjoyment.
Care and safety tips help you maximize the toy’s life. Regularly inspect seams for wear, and replace if the plush shows significant damage. Cleaning as directed by the manufacturer keeps the toy smelling fresh and ready for the next session, so playtime stays enjoyable and supervised.
Q: Is the Spunky Pup Knucklehead suitable for aggressive chewers?
A: Yes. It is built to withstand tough chews, featuring a durable nylon core and double stitched plush; supervision is advised.
Q: What makes the 2-in-1 design special?
A: It combines a chicken flavored nylon chew with a plush outer shell and a squeaker for ongoing engagement.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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