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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Srutirbo Luxury Double Roof Indoor Dog House blends plush comfort with practical sophistication. Its soft grey exterior and gentle rabbit-inspired shape create a warm, inviting den that fits seamlessly into contemporary homes. The double roof helps minimize drafts and adds an extra layer of warmth, making it a preferred retreat for small pets who enjoy a private nook. Thoughtful details and durable construction mean it remains a stylish yet functional part of your living space for years to come.
Inside, a 30D high elastic memory sponge delivers steady support with responsive cushioning, while an Arctic velvet cover offers a soft, cozy surface your pet will love against their fur. A removable cushion simplifies cleaning and refreshes the space, keeping the den inviting after long play sessions or a nap in the sun.
Designed for busy homes, the roof is removable for quick access and cleaning, and the entire unit is machine washable for hassle-free maintenance. When not in use, the kennel folds flat for compact storage or transport, helping you adapt to changing living spaces or travel needs.
Available in S, M, and L to suit a range of small pets. The M size measures 17.3 x 14.2 x 15.4 inches and is recommended for pets up to about 16 pounds. Use the size chart below to find the best fit for your companion.
Place the Srutirbo kennel in a living room corner for a cozy cat retreat, or beside a sunny window where a small dog can curl up after a stroll. The neutral grey palette and gentle curves help it blend with most decors, while offering a dedicated, secure space your pet can call their own.
Tip: Open the package and, following the included guidance, place the unit in the dryer to relax wrinkles and help it take shape quickly. This easy step can speed up setup without compromising comfort.
Q: What size is best for my pet?
A: Choose S for under 8 lbs, M for up to 16 lbs, L for up to 31 lbs; refer to the size chart.
Q: Is the roof removable and is the cover washable?
A: Yes—the roof is removable and the cover is machine washable for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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