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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Growing dogs, seasonal coat changes, and ongoing training routines all demand a fit that's comfortable and reliable. The Starmark Pro-Training Collar Add-A-Link Small offers 3.5 inches of extra length to help you dial in a precise, comfortable fit without purchasing an entirely new collar. The package includes three durable links, while the Pro-Training Collar itself is not included, so you can tailor this extension to your existing setup.
The metal links feel cool and solid in your hand, with smooth edges that rest softly against the dog's neck. The design remains balanced and unobtrusive during walks and training, so your dog can move with less distraction and you can maintain steady, calm control when needed.
The Add-A-Link kit is built around strength and reliability. Each extension is engineered to withstand daily wear while preserving the humane, low-stress approach that Starmark is known for. The extensions can be added or removed to achieve a perfect fit, keeping you in control during busy training moments or calm everyday strolls.
Think of the Add-A-Link as a practical tuning tool for real life with a dog who grows, trims seasonal fur, or changes activity levels. With these links, you can maintain a snug, comfortable fit that supports consistent training cues and reduces the need to replace the entire collar.
These links are intended to extend the small Pro-Training Collar; they are not a stand-alone collar. To achieve the best fit, add or remove links as needed and recheck the collar's position after your dog moves. Use the extension as a usability aid during training sessions, walks, or travel where a slightly longer, evenly balanced collar can make handling smoother.
For dog owners who want a practical, humane approach to sizing without a full collar replacement, the Add-A-Link Small kit from Starmark offers a thoughtful solution. It complements the Pro-Training Collar with a robust, size-tuning option that supports comfortable wear and dependable control.
Q: What is the Starmark Pro-Training Add-A-Link Small used for?
A: It adds length to the small Pro-Training Collar, allowing for a customized fit as your dog grows.
Q: Does this package include the Pro-Training Collar?
A: No—the package includes three links; the Pro-Training Collar itself is not included.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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