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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Storane Calming Collar for Cats is designed for everyday life in a busy household. This 4-pack provides a practical, scent-free option that works alongside your routine, offering a potential calming presence without lavender or essential oils. Each collar is designed to be worn around the clock and is suitable for small, medium, and large cats alike.
Built from premium soft silicone, the collar is non-toxic, flexible, and gentle on the skin. The design supports comfortable wear while your cat explores, naps, or watches the world go by. The collar contains 2% natural pheromones and is free from lavender, oils, or other harsh chemicals—a choice many owners consider when seeking a safe, drug-free option.
In hand, the collar feels smooth and flexible, with a matte gray finish that blends into your cat’s everyday style. The adjustable design provides a comfortable, snug fit without restricting movement.
With a total of up to 240 days of pheromone release in the box, you can equip your cat for various routines and seasons. Each collar can last up to about 60 days, giving you ongoing support without frequent changes. The collar is waterproof, so showers, baths, or rainy days won’t interrupt its effect.
Special occasions or new environments—like a move, flights, or loud celebrations—may be gentler with the collar nearby. Its low-profile gray design blends with everyday cat attire while offering a potential calming presence in busy moments.
For best results, fit the collar securely to a comfortable length of about 15 inches (38 cm) and trim the excess. Its non-toxic composition and controlled pheromone level aim to provide a calming presence without added fragrances.
Every purchase is backed by a risk-free policy: if the product doesn’t suit your cat, you can request a full refund, no questions asked.
Q: Is the Storane Calming Collar safe for cats with sensitive skin?
A: Yes—made from soft silicone, free from lavender and oils, and contains 2% natural pheromones.
Q: How long does each collar last and what does the 4-pack cover?
A: Each collar lasts about 60 days; the 4-pack offers up to 240 days of potential calming use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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