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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Supet Inflatable Dog Cone Collar is a soft, donut-shaped alternative designed for small dogs, puppies, and cats recovering from procedures. Its cushioned ring acts as a flexible barrier around the neck, discouraging licking and nibbling without the clumsy bulk of a traditional cone.
One standout feature is the non-stick outer fabric, which can be unzipped for quick cleaning and helps keep pet hair manageable. This design also feels more like a comforting accessory than a medical device, which many pet owners appreciate during quiet hours at home.
Inside, an inflatable air bag provides gentle neck support while staying light on your pet. Because the collar doesn’t block vision, dogs and cats can move around more naturally, chase garden butterflies, and curl up for naps with fewer disruptions.
To keep the collar from slipping, the inner ring features a fixed position for attaching to your pet’s usual collar. A hook-and-loop strap on the opening lets you fine-tune the tightness for a snug, secure fit.
Introducing the collar gradually can help your pet acclimate. As with any pet product, consider your animal’s breed and proportions; long-nosed, long-legged, or long-bodied dogs may not be ideal candidates for this design.
If you have questions, we’re here to help. This inflatable collar is designed to offer a gentle, flexible alternative to traditional options, offering a calm, comfortable recovery experience when used as directed.
Q: Is this cone suitable for small dogs and cats after surgery?
A: Yes. The lightweight inflatable design provides a non-bulky recovery option for small breeds and felines, reducing interference with daily routines.
Q: Will this collar fit a pet with a long nose or long body?
A: It may not be suitable for long-nosed or long-bodied dogs; assess your pet’s proportions and comfort before use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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