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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Supet Prong Collar for Dogs is an adjustable training tool designed to help manage pulling while protecting the airway and neck sensitive area. It provides training cues without shouting or punishment, using a controlled pressure that mirrors natural canine guidance observed in litter hierarchies.
The collar features a humane, smooth design with rounded edges to minimize discomfort, plus a quick release buckle for fast on and off. Built for durability, it is ready to accompany dogs through daily walks and training sessions, while offering reliable performance when you need it most.
Four size options ensure a fit for small to extra-large dogs. Each size offers a specific diameter and length to accommodate different neck measurements and comfort levels.
The package comes with one extra link to help adjust fit as needed, plus the quick release mechanism for easy use. For precise sizing, a tool like pliers can be used to add or remove links as recommended.
Supet stands behind every product with a 100% satisfaction mindset and responsive support. If you have questions about sizing or usage, the team aims to respond within 24 hours to help you get the most from this training collar.
Use under supervision and combine with positive, consistent training methods. This tool is one option among many to support a calmer walking routine and effective communication during training.
Q: What sizes does the Supet Prong Collar come in?
A: Sizes include four options: 2.5 mm diameter by 14 inches, 3.0 mm by 16 inches, 3.5 mm by 18 inches, 4.0 mm by 20 inches.
Q: Does this collar have a quick-release buckle and extra links?
A: Yes, it features a quick-release buckle and comes with one extra link for easy sizing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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