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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the SURDY Automatic Cat Feeder for two cats. With a 3-liter capacity and two stainless bowls, it helps you establish a predictable meal routine even when you’re away. The thoughtful dual-side design creates a calm dining space for both feline friends, reducing the likelihood of food guarding or competition during feeding time. This isn’t just a feeder—it’s a tool to support consistent routines that fit busy households and multi-pet homes.
The feeder includes a desiccant bag and sealing strip to keep dry food in good shape between meals. The lid’s moisture-control setup and a sealed door work together to deter moisture and unwanted pests, so kibble stays ready to eat when it’s time for the next serving.
With a 3L capacity, you can plan 1 to 6 feedings per day and deliver 1 to 12 servings per meal. Each portion is about 10 ml, supporting portion control and predictable feeding patterns. The two-bowl design is ideal for multi-pet households, helping each cat maintain a balanced dining experience.
Rely on a 5V USB adapter for steady operation and the option to run on three D-cell batteries as a backup during outages. A single set of batteries can last up to 200 days, helping you maintain feeding schedules even when you’re away or experiences a power interruption.
The built-in 10-second voice recorder lets you record a brief message to play during each feeding, adding a familiar cue that can comfort and engage your cats. You can customize the playback times to fit your daily rhythm and your pets’ routines.
Overall, the SURDY feeder is designed for households with two cats, offering a balanced, calm dining setup, practical freshness features, flexible scheduling, and reliable power options. It presents a practical way to support routine feeding and pet interaction without promising guaranteed outcomes, focusing on what the device can feasibly offer.
Q: Is this feeder suitable for households with more than two cats?
A: Designed for two cats, with dual sides; may work in multi-pet households depending on feeding strategy.
Q: Can I keep feeding my cats during a power outage?
A: Yes, it supports USB power and battery backup; batteries can last up to 200 days per set.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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