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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a holistic potty solution that grows with your pet. The SUWUYUE Reusable Pet Grass Potty combines a sturdy tray, a soft realistic grass surface, and a thoughtful drainage design into one compact system. At 20 by 30 inches, it provides a generous target area that works for puppies discovering new routines and for larger dogs with steady pacing indoors or on a patio. The structure is designed for everyday use, offering a stable base and easy setup wherever you need it.
The feel of the grass is paw friendly and natural underfoot, with a texture that dries quickly after each use. The tray has a waterproof backing to protect floors and a full base drainage to prevent pooling, making cleanups simpler and faster. The entire setup is built to withstand repeated washing and regular handling, so you can rely on it as a durable training partner.
Whether you are training a new puppy or managing a senior pet, this SUWUYUE system offers a practical approach to routine potty needs. It blends a realistic grass feel with durable construction and thoughtful details that make cleaning and upkeep less of a chore, so you can focus on the bond with your pet while maintaining a tidy living space.
Q: Is the SUWUYUE Pet Grass Potty suitable for all dog sizes?
A: Yes. The large 20x30 inch tray accommodates puppies through large breeds with a stable training surface.
Q: How do I clean and maintain the SUWUYUE potty?
A: Rinse the tray, machine-wash the pad, and wipe the grass; quick-dry materials help odor control between uses.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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