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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Training a pet to make the right spot can be challenging, but the SUWUYUE Reusable Pet Grass Potty provides a dedicated surface that mimics natural turf. Paired with a durable tray and a replaceable artificial-grass system, it creates a consistent potty target for indoor use or on the patio, helping reduce accidents and support a predictable routine.
The surface offers a soft, grass-like feel under paws, while the full-base drainage design helps prevent pooling. The replaceable grass patches dry quickly, keeping the surface ready between uses. A waterproof backing adds durability for daily use and frequent cleaning.
The configuration combines turf, a reusable absorbent pad, a slotted drainage insert, and a deep waterproof tray into a rugged, leak-resistant unit. This multi-layer approach supports repeated washing without losing shape or function, making it suitable for diverse living spaces.
Maintenance is straightforward: machine-wash the absorbent pad, rinse the grass and tray, and allow components to dry before next use. The materials resist odors and dry quickly, enabling reuse without disposable pads. The waterproof backing and robust tray withstand frequent cleaning, ideal for busy households or travel setups.
Compact enough for apartments and balconies, yet sturdy enough for patios, the SUWUYUE system scales from puppies to larger dogs. It can also serve as a training patch in RVs, garages, or travel crates, turning nearly any space into a reliable potty station.
With two replaceable artificial-grass patches included, you have extended-use options that help maintain a realistic feel under paws. The tray is designed for repeated use over time, balancing convenience with durability. If you seek an indoor training option or a portable outdoor setup, this all-in-one system offers a practical and sensory-friendly surface for pets while keeping floors clean and routines predictable.
Q: What is included in the SUWUYUE Reusable Pet Grass Potty package?
A: Includes the reusable pee pad tray, artificial grass, and 2 replaceable grass patches.
Q: Is this potty suitable for different dog sizes and living spaces?
A: Designed for puppies through large dogs, suitable for apartments, balconies, patios, and travel.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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