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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Tail 3.0, the newly upgraded interactive toy built for busy indoor cats and curious small dogs. Available in vibrant orange and cool blue, this smart ball brings kinetic play to any room, encouraging movement, focus, and playful exploration even when you’re away. The design blends durability with ease of use, so pets can engage in lively sessions without constant supervision.
Tail 3.0 offers two flexible play modes to match your pet’s mood and routine. Smart Mode responds to your pet’s gentle touch with spontaneous motion that mimics prey, inviting chase and pounce. Normal Mode runs for a five minute cycle and then powers off, creating predictable play blocks that fit into daily routines.
Designed to stimulate natural hunting instincts, Tail 3.0 helps indoor cats and dogs stay active, explore space, and burn energy. Its compact form and smooth surface perform well on carpet, hardwood, or patio floors, making it versatile for different living spaces.
Crafted from bite resistant, food grade PP materials, the toy is built for durable, worry-free play. The smooth exterior wipes clean quickly, helping maintain hygiene between sessions without heavy maintenance.
Painted in two colorways for variety, the package includes:
Place the ball on a low shelf to spark a curious chase, roll it along the living area to guide a cat through simple routes, or let a calm dog engage during quiet moments. Expect lively pounces, attentive noses, and ongoing curiosity as your pet explores the ball’s movements.
Please note that color tones may vary slightly due to lighting and screen differences, and measurements may have minor tolerances.
Q: Is Tail 3.0 suitable for both cats and small dogs?
A: Yes, it is designed for indoor pets and can entertain cats and small dogs with interactive play.
Q: How does the obstacle avoidance feature work?
A: If the ball encounters an obstacle, it reverses direction to prevent getting stuck.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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