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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed with input from zoologists, the TankMatDecor Large Bunny House and Hideouts pairs generous space with thoughtful design to support rabbits and small pets. The dual-layer layout combines a sunbathing deck with a secluded nest, giving your pet distinct areas to bask, explore, and retreat throughout the day.
With about 30 percent more floor area than typical rabbit houses, this setup gives pets room to hop, stretch, and move freely while still enjoying cozy hideaways. The upper ventilated deck invites light and air, while the lower chamber provides a secure retreat after play.
The innovative interlocking hook joints secure panels without hazardous rubber bands or protruding hardware. This design, praised by rabbit rescues, reduces the risk of snags during setup and daily handling.
Heavy-duty poplar plywood accents reinforce the habitat against daily gnawing. In comparisons with standard hides, this build offers longer lifespan and stable structure even with busy, energetic pets.
Four wooden compartments plus a non-slip ramp create a versatile, immersive hide-and-seek environment. The modular design lets you configure the house to fit various room shapes and spaces, indoors or outdoors.
From living rooms to sunrooms or sheltered patios, the unit adapts to different light and space conditions. A detachable tunnel adds flexibility and eases cleaning, making maintenance straightforward.
Expect a roomy yet safe habitat that supports natural behaviors such as exploration, observation, and nesting. Benefits are presented as possibilities and depend on setup and pet routine.
Q: Is this habitat suitable for indoor and outdoor use?
A: Yes, its modular, weather-tolerant build adapts to both spaces with easy cleaning.
Q: What makes it chew-resistant?
A: Heavy-duty poplar plywood and interlocking joints reduce chewing risk and prolong life.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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