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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the T'CHAQUE insulated dog winter jacket, created to extend chilly strolls and easy outdoor adventures. The hard-shell outer layer blocks wind and rain, while the high-loft recycled polyester insulation helps maintain core warmth. A plush self-heating fleece lining works to lock warmth close to your dog’s body, delivering a snug layer without unnecessary bulk. The result is a comfortable, breathable coat that supports dry, protected outings across a range of winter conditions.
Every active pup deserves a coat that moves with them. The 3D belly and underarm shaping reduces coverage in these areas by about 50%, while increasing mobility by more than 50%. This thoughtful cut helps minimize matting and friction, so energetic dogs can explore, sniff, and play with fewer restrictions while still staying warm and cozy.
The jacket incorporates a hidden neck buckle for snug warmth, a chest buckle for quick on/off and secure fit, and a foldable fur collar that can stand up to add extra weather protection. The multiple reflective strips wrap around the body to help keep your pet visible in low light, while a weatherproof leash portal keeps the leash secure and the coat clean on damp days.
For a reliable fit, start with back length—this jacket’s back length cannot be adjusted. Choose a size by back length, then fine-tune the chest with the buckle. The range spans XS through 3XL, covering a variety of breeds from small chihuahuas to larger dogs. The guide emphasizes back length to prevent a jacket that looks right but feels too short or too snug in key areas.
Whether you’re walking in a drizzle, hiking at dusk, or simply enjoying a brisk wind day, this coat offers possibilities rather than guarantees. It’s designed to sustain longer outdoor sessions with warmth, protect against wind and rain, and promote comfortable movement for lively dogs. The two color options give you style choices that suit both daily use and more active pursuits.
Q: What size options are available for the T'CHAQUE insulated dog jacket?
A: Sizes range from XS to 3XL; back length is the primary fit guide, with chest adjustment buckles for a secure, comfortable fit.
Q: What safety features does this coat include?
A: It has 360-degree reflective strips and a rainproof leash portal to improve visibility and practicality during outdoor activities.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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