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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor spaces and colder climates, the TECHTAIL Heated Cat Bed creates a warm resting spot your pet will likely seek out when the house feels cool. The heating pad is precisely controlled, offering adjustable temperature and a timer so you can tailor warmth to your cat's or small dog's preference. With a 20-inch round footprint, this donut-shaped bed forms a snug cocoon that invites your pet to curl up and drift off as the room settles into quiet evening light.
The round design isn’t just cute—it helps create a secure, enclosed feel that many cats and small dogs find comforting. The raised edge is filled with ultra-soft cotton to cushion the head and neck, while the interior surface is plush and breathable for a cozy lounge. The non-slip bottom helps keep the bed in place on wood, tile, or carpet for steady lounging.
Detach the heater to convert the bed into a regular, comfortable pet bed for warmer seasons. The cover is machine washable, making it simple to keep the space clean after adventures. Warmth is activated by your pet’s presence on the bed and reaches the set temperature when in use, providing a sense of responsive warmth rather than constant heat.
For best results, unbox with care, gently pat or shake the bed to restore fluff, and allow up to 48 hours for the fabric to regain its soft feel before first use. Insert the heater and zip as directed to begin enjoying the warm cocoon. Remember, warmth is designed to be experienced when your pet is on the bed.
In real-life use, you may notice your pet choosing this bed during quiet afternoons, after play, or when returning from outdoors on chilly days. The combination of a rounded shape, soft edges, and a controllable heat source can create a comforting corner in any room.
Q: Is the heating adjustable and safe for my pet?
A: The bed uses a low-wattage heating pad with adjustable temperature and a timer for customizable warmth.
Q: Can I wash the bed easily?
A: Yes, the cover is machine washable after removing the detachable heater for simple cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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