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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Texsens Heated Cat Shelter for Outside is a weatherproof, large outdoor home designed to shelter stray and feral cats through changing seasons. Its generous footprint supports multiple animals or visitors in nearby neighborhoods, while its robust build fits garden corners, porches, or sheltered indoor spaces. Thoughtful details invite a sense of refuge without feeling clinical, making it an appealing option for pet owners and caretakers seeking a practical outdoor retreat.
At the heart of this shelter is a UL-tested heating pad paired with foil insulation to maintain a steady, comfortable warmth. A soft cotton mat provides a cozy resting surface, and a cooling pad offers relief on warmer days. The raised base (2.75 inches) helps keep paws dry by elevating the shelter above damp ground.
Inside, the design works to minimize cold drafts while maintaining a calm interior environment, creating a petite, protected space that can feel almost room-like for an outdoor resident.
The shelter includes two exits sized 5.7" x 7.3" to provide escape routes, plus removable clear door flaps to shield against wind and rain while preserving visibility. An observation window makes it easy to check on residents without disturbance. Reflective strips boost visibility in low light, adding everyday safety.
Beyond serving stray populations, the shelter can provide a warm refuge for small outdoor companions in yards, gardens, or sheltered rooms. Place it in a quiet corner near a feeding area or under a covered patio to offer a practical, monitor-friendly outdoor retreat that blends with outdoor spaces yet prioritizes comfort.
Q: What environments is the Texsens Heated Cat Shelter designed for?
A: Designed for outdoor spaces with waterproof awning and elevated base to keep cats dry and protected in varying weather.
Q: How does this shelter support safety and monitoring?
A: Dual exits, removable door flaps, an observation window, and reflective strips aid safety and easy monitoring, day or night.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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