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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the THAIN Velvet Dog Collar with Style Bow Tie, a playful blend of soft comfort and smart detail. This collar pairs a plush velvet exterior with a durable nylon interior, delivering a gentle touch against your dog's skin and a clean, easy-to-clean design. The M size is designed to fit necks around 12 to 17 inches, making it a versatile choice for many medium dogs, with an adjustable range to help you find the right snug fit as your pup grows or changes with seasons.
Clean lines meet practical features: a quick release plastic buckle for fast on and off, a sturdy D ring for ID tags and leash, and a removable bow tie that adds a touch of flair for photos or special occasions. With seven color options including Velvet Red and Velvet Pink, there’s a shade to suit every personality and moment.
Spot clean the velvet with a damp cloth and mild soap as needed, then air dry. The nylon lining helps resist wear and keeps the collar looking fresh after daily wear and washing.
Q: What sizes are available for the THAIN Velvet Dog Collar?
A: Sizes S, M, and L fit necks 10-13 in, 12-17 in, and 15-22 in respectively.
Q: Is the bow tie removable on the THAIN Velvet Dog Collar?
A: Yes—the bow tie is attached with elastic bands and can be removed for a simpler look.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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