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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Keep litter clutter out of sight and odors contained with The Kitty Pass XL Cat Door. Designed to live behind a closed interior door, this extra-large cat door gives your cat fast, easy access while you maintain a tidy living space. The Kitty Pass XL fits standard doors from 1 1/4" to 1 3/4" thick and arrives finished in a clean semi gloss white, with the option to paint it to match your decor. Installation is straightforward, typically taking 15–25 minutes, and it comes with clear directions plus a template for precise cutting. Manufactured and assembled in the USA, The Kitty Pass XL combines practical design with a touch of style that's easy to integrate into your home.
What it offers at a glance
Real-world scenarios
The Kitty Pass XL is finished in semi gloss white by default and can be painted to match your space. It ships ready to install, includes a precise cutting template, and clear directions to help you complete the project with minimal hassle. The design is described as safe, easy to use, and adaptable, making it a practical upgrade for households with cats up to 30 lbs. While results can vary with use, many owners appreciate the balance between accessibility for their cat and discretion for the home environment.
Q: What door sizes does The Kitty Pass XL fit?
A: Fits standard interior doors from 1¼" to 1¾" thick.
Q: How long does installation take and what’s included?
A: Typically 15–25 minutes with a template and clear directions included.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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