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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Tidore Orthopedic Dog Bed is engineered with high-density egg-crate foam to evenly distribute your dog’s weight. This design helps reduce pressure points and supports joints, while the quadrilateral cushion layout invites a variety of cozy snuggling positions. The plush, fill-rich surface contours to your pet’s body, offering head and neck support for a restful stretch after playtime.
Built to endure daily wear, the outer cover and mattress use chew-resistant Oxford fabric reinforced with waterproof composite technology. This combination enhances tear resistance and protects the bed from accidents and spills, helping to keep the sleeping space clean and inviting day after day.
The mattress is double-sided: a soft, warm plush side for curling up in cooler months and a smooth, cool side for warmer days. The anti-slip base minimizes shifting, and the bottom surface helps secure the bed during active lounging. Combined with the rich dark grey velvet fabric, it blends with a variety of home decors while delivering a cozy retreat for your dog.
For a clean and healthy sleeping environment, remove the outer cover and machine wash as needed. The mattress can be spot-cleaned, and when unpacked, let the bed regain its fluff by patting and allowing up to 24 hours for full loft recovery. Assembly is straightforward—please refer to the provided video link for a smooth setup.
Note: This bed is designed to be assembled and re-fluffed after initial setup to restore its fullness. It’s a practical addition for pet households seeking a durable, year-round resting place without sacrificing comfort.
Q: What makes Tidore Orthopedic Dog Bed stand out?
A: High-density egg-crate foam, waterproof fabric, and a removable, machine-washable cover.
Q: How should I care for the bed to keep it comfy?
A: Machine-wash the outer cover; spot-clean the mattress and allow fluffing for 24 hours after unpacking.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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