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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Tinaco Calming Bed Mat invites dogs and cats to a plush, nest-like resting space that blends comfort with practical living. In a refined gradient gray, this 36x31 inch mat fits a range of rooms and spaces—from living room floors to car seats—giving pets a dedicated spot to relax without dominating the room.
Designed for everyday life, the mat combines warmth, texture, and stability. Its three-sided bolster creates a secure, inviting edge where pets can curl up and feel tucked in. The long faux fur cover is warm to the touch and soft against noses, paws, and chins, encouraging a calm, content vibe during nap time or quiet moments between play sessions.
Maintenance is simple: toss the mat in the washing machine when needed and dry as recommended to help it keep its shape after multiple cleanings. The waterproof lining adds a layer of practicality for homes with busy pets, while the non-slip base helps keep the mat in place on various surfaces—floor, couch, crate, balcony, or car seat.
This mat is a cozy, comforting option for many pets, but it is not recommended for animals that chew. If you have any questions about sizing, setup, or care, we’re happy to help you find the best fit for your space and pet.
Q: Is the Tinaco Calming Bed Mat machine washable?
A: Yes, it is machine washable and designed to hold its shape after repeated cleanings.
Q: What pets and sizes is this mat suitable for?
A: The mat measures 36x31 inches and suits small to large dogs and cats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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