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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Tinioey dog paw cleaner for small dogs is a compact, easy to use solution designed to refresh muddy paws after outdoor adventures. With a height of 4.4 inches and a width of 3.5 inches, it fits paws up to about 2 inches wide. This neatly sized tool pairs with a complete care kit, so you can tidy up before indoor time or cuddles without a big setup.
What you get is a simple routine that many pet parents find workable after a run in the yard or a rainy walk. Slip the puppy paw into the cup, give a gentle twist with the soft silicone brush to loosen dirt, then dry with towels and finish with the balm to help paws stay hydrated and comfortable.
The cup features a unique flower design and a clean, functional silhouette that blends style with practical use. The design is US patent registered and adds personality to a routine that many pet parents perform after outdoor play. The twist cleaning action is straightforward and can be done in a moment between walks and dinner time.
Tinioey backs this paw care kit with a 2 year warranty and a 30 day return policy. If you have questions or concerns, support is promised within 24 hours, helping you feel confident as you settle into a new grooming routine.
Note that this information is for routine paw care and cleaning, not medical advice. Real world results depend on your dog, routine, and environment. The kit offers a convenient way to support paw cleanliness and hydration, without promising guaranteed outcomes.
Q: Is this paw cleaner suitable for very small dogs?
A: Yes, it is designed for small breed paws up to 2 inches wide; larger sizes are available.
Q: What’s included in the Tinioey paw cleaner kit?
A: Cup, three soft towels, a brush, and dog paw balm for cleaning and paw care.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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