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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
After outdoor adventures, muddy paw prints can follow your dog into the car, the hallway, or the living room. The Tinioey Dog Paw Cleaner Kit is designed to simplify cleanup while pampering your dog's paws. This all-in-one set bundles a paw cleaner cup, three soft towels, a brush, and a dog paw balm, so you can tackle dirt in a single, organized routine.
Designed for small to medium breed dogs, the cup stands about 5.3 inches tall and 4.1 inches wide, taking up minimal space on a shelf or in the car. If your dog is oversized, measure the paw width before ordering to ensure a comfortable fit. The kit's size-oriented approach helps you select a product that works with your dog's paws without guesswork.
The cup features a distinctive flower-inspired appearance and is backed by US Patent No. D1,000,012 S along with foreign patents. The kit includes practical materials and a color-friendly design to brighten cleaning routines. Tinioey also offers a 2-year warranty and a 30-day return policy, with responsive support if you need help choosing the right fit or replacement options.
While results can vary by dog, many pet parents report quicker cleanup, less tracking of mud inside the house, and softer paw pads after using the balm. The combination of a dedicated cup, soft towels, gentle brush, and balm makes paw care feel approachable rather than a chore, offering a flexible routine you can adapt to busy days and changing seasons.
Q: What is included in the Tinioey Dog Paw Cleaner Kit?
A: Includes the paw cleaner cup, three soft towels, a brush, and dog paw balm for a complete care routine.
Q: Is this cleaner suitable for all dog sizes?
A: Designed for small and medium breeds; oversized dogs should measure paw width (1.5–2 inches) before purchasing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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