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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Tismucel Sisal Cat Scratcher Bed blends a textured sisal scratching surface with a warm beech wood hammock, creating a compact station where cats can scratch, stretch, and nestle. Designed for modern homes, this dual-purpose unit blends natural materials with a clever 2-in-2 design that many cats instinctively love.
In real homes, solid construction translates to a reliable perch that stays steady when a cat dives onto the cat cave or scrapes to release energy. The natural textures offer satisfying tactile feedback as claws grip and release with each scratch.
The design brings two essential cat behaviors into one compact unit, helping reduce clutter while giving your cat a dedicated space for both activity and relaxation.
With stability and practicality in mind, the scratcher bed provides a practical furniture-protection option without sacrificing comfort or the way a cat scratches.
In compact spaces, this unit saves room while enabling fast cleanups and easy maintenance—an efficient, cat-friendly setup that replaces cardboard scratchers.
In real homes, many cats appreciate the dual role as scratcher and cozy retreat. Experiences vary, but the design aims to offer a practical, all-in-one solution that supports play, scratching, and rest in a compact footprint.
Q: What materials are used in the Tismucel Sisal Cat Scratcher Bed?
A: It uses natural sisal fibers and a beech wood frame for durability and stable support.
Q: How does the 2-in-2 design benefit indoor cats?
A: It combines a textured scratch surface with a cozy cat cave for scratching and resting in one unit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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