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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats, Tlence brings together scratching, lounging, and playful exploration in a compact, ready-to-use setup. Each box measures about 16.5 inches long, 13 inches wide, and 8.3 inches tall, offering a roomy perch that larger cats can stretch out on while still fitting neatly in living spaces. A reversible double-sided scratch pad gives cats multiple angles to scratch, increasing surface life between flips, and a peek-through hole invites curiosity and interactive fun. This pair is ideal for multi-cat homes, allowing cats to choose their own cozy corners or engage in friendly hide-and-seek as part of their daily routine.
Crafted from high-quality corrugated cardboard, Tlence scratcher boxes are built to withstand regular use while staying lightweight for easy rearrangement. The sturdy structure supports scratching, lounging, and light play, all within a safe indoor environment. The reversible pad provides a cushioned surface from multiple directions, encouraging longer use of the scratching area.
No tape is required for setup. Lay the box flat, stand the wings on both sides, insert the slots, fold the wings to match the box length, and secure. Slide the double-sided pad into the box for immediate use. The cute patterns add a touch of whimsy to any room, making this duo a thoughtful gift for cat lovers and households alike.
With Tlence, you’re choosing a practical, space-conscious solution that supports scratching, lounging, and interactive play in one compact package. While results can vary by cat, many households find these boxes offer a cozy, engaging space that complements indoor routines.
Q: What sizes are the Tlence 2 Pack Cardboard Cat Scratcher Boxes?
A: Each box measures about 16.5" L x 13" W x 8.3" H, with a reversible double-sided pad for extended use.
Q: Is assembly difficult or tool-heavy?
A: No tools are required; boxes snap together easily and the pad slides into place for quick setup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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