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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Tocirelo Cat Chew Rope Toy, a thoughtfully designed 6-pack kit that helps redirect a cat’s natural urge to chew away from wires and furniture. Each pack includes three 19.7-inch ropes and three 7.9-inch ropes, all finished with a natural silvervine ball and cotton tassels. This combination supports long, engaging play sessions while giving you versatile options for different rooms, moods, or cat personalities.
Designed with safety and sensory appeal in mind, these toys use soft cotton rope and a natural silvervine ball, without any metal wires. The result is a durable, chew-friendly toy that invites kicking, gnawing, and gentle nibbling, all wrapped in bright, eye-catching colors. If you’re ever concerned about small parts, you can remove the silvervine ball to reduce potential swallowing risk.
In real-life moments, a kitten may chase the moving silvervine ball and twist the rope, cuddling and biting as its instincts kick into gear. The natural movement and scent of silvervine add a stimulating cue that can help keep a cat engaged for longer sessions, which may reduce boredom or destructiveness when you’re away.
Together, the 6-pack format makes it easy to rotate toys for ongoing novelty or share with fellow cat lovers. Your cat may discover new pathways to contentment through interactive, teething-friendly play that keeps them mentally and physically engaged.
Q: Is this toy safe for kittens and adult cats?
A: Yes, it's made of cotton rope with a natural silvervine ball and no metal wires; supervise initial use.
Q: What’s included in the 6-pack and how should I use it?
A: Three 19.7-inch ropes and three 7.9-inch ropes; rotate toys and supervise wear; remove the ball if needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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