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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for bored indoor cats, TONOSA's interactive ball blends motion, light, and tactile silicone to spark curiosity. The blue ball activates in two distinct modes and responds to your cat's touch with a cheerful chirp, inviting another chase.
Two interactive modes let you vary the pace: the default crazy fast mode flashes with high energy when activated, while the normal fast mode features a breathing light effect. For first-time play, starting at a slower pace helps your cat acclimate to the toy's rhythm.
The ball is wrapped in a soft silicone shell that feels pleasant to paw and nose. At 2.3 inches, it fits kittens, adult cats, and many smaller dogs. Silicone cleans quickly with a wipe, making after-play tidy simple.
Powered by a robust motor, the toy moves smoothly across different floor types—thick or thin carpets, and hard floors alike—so you can use it in most rooms without changing setup.
After your cat interacts for about 40 seconds, the ball enters standby and waits for another touch. When touched again, it springs back to life with a bird chirp, inviting renewed pursuit and tapping into hunting instincts.
The ball houses a built-in rechargeable battery. Use the included Type-C USB cable to recharge, so playtime can resume quickly without frequent battery replacements.
Note: This toy is designed to offer engaging play and may support active routine and hunting-like behavior. Individual results will vary by cat and setting.
Q: What makes the TONOSA Interactive Cat Ball Toy engaging for indoor cats?
A: Motion activation, chirping reactivation, and RGB lighting invite cats to chase and play.
Q: How do you charge the TONOSA cat ball and how durable is it?
A: It uses a built-in rechargeable battery with Type-C charging and is designed for easy cleaning and long sessions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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