Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Toozey Medium Pet Heating Pad is designed to bring cozy warmth to dogs and cats alike. Measuring 28 by 20 inches, it provides a generous, even surface for lounging, napping, or quiet moments. With six adjustable temperature settings (86-131°F / 30-55°C) and a bright LED controller, you can tailor the heat to suit a chilly morning, a post-play wind-down, or a restful nap. Rather than a one-size-fits-all approach, this pad helps you explore gentle warmth options that match your pet’s preferences and pace of the day.
Designed with safety in mind, the pad offers an auto shut-off timer you can set from 4 to 24 hours. This helps conserve energy while reducing the chance of overheating, so your pet can enjoy a preferred warmth level with confidence. A UL-certified, seven-layer protective structure and a built-in temperature sensor work together to maintain steady warmth, supporting a calm, uninterrupted rest as your companion settles in.
Built for homes with curious pets, the pad features a dual chew-resistant cord to help deter playful nibbling. The cover is machine-washable, making cleanup quick after cozy sessions. While the pad is rugged enough for daily use, it’s essential to keep it flat during operation to ensure even heating and longevity.
For optimal comfort, place the pad on a comfortable surface where your pet likes to rest, and avoid folding or bending the pad during use. When not in use, unplug and store in a dry area. Regularly wash the cover to keep the surface inviting and clean for future lounging sessions.
Q: What features does the Toozey Medium Pet Heating Pad include?
A: Six temperature settings, a 4–24 hour timer, UL certification, a 7-layer protection, and a chew-resistant cord.
Q: How should I use and care for the pad?
A: Use indoors on a flat surface, avoid folding, set the timer, unplug when not in use, and wash the cover regularly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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