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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Chilly days are more inviting when your cat or small to medium dog can settle into a soft, warm spot. The Toozey Pet Heating Pad provides a generous 18 by 16 inch surface designed to support comfortable lounging, whether your pet curls up for a nap or stretches out for a relaxing rest.
Controlled via a bright LED panel, this pad offers six temperature settings that span a warm range of 86 to 131 degrees Fahrenheit (30 to 55 Celsius). The range makes it possible to tailor warmth to your pet’s preference and the room’s chill on demand.
The built in timer enables auto shut off from 2 to 24 hours, helping conserve energy and prevent over warming. A subtle timer indicator shows how much time remains, reducing guesswork for busy households.
A seven layer protective structure works with a UL certified heating wire to minimize hotspots. The soft PVC envelope adds waterproof and flame retardant properties, while a built in temperature sensor helps guard against overheating.
Dual cord protection helps shield chew prone areas, and the outer cover is soft and machine washable for easy care. If the inner pad gets dirty, wipe it clean with a damp cloth instead of soaking.
Designed for indoor use, the pad creates a stable warmth nook in a cozy corner or on a pet bed. For best results, keep the pad flat during use and ensure there is space for heat to circulate around your pet. This is a nurturing option for chilly days without promising instant results.
Imagine a cat basking in a warm corner after a long nap or a dog relaxing by the couch on a cool evening, confident in steady warmth. The plush cover adds softness, making warmth feel comforting rather than stark.
The cover is machine washable, and the inner pad can be wiped clean. Avoid folding the pad during use to protect the heating element and maintain even heat distribution.
Q: Is the Toozey Pet Heating Pad safe for pets?
A: Yes. It features a seven-layer design, a built-in temperature sensor, and a chew-resistant cord for added safety.
Q: What pets is this pad suitable for and how large is it?
A: Designed for indoor use, its 18x16 inch surface suits cats and small-to-medium dogs and accepts six heat settings.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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