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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your dog an easier way to care for teeth with the TropiClean Fresh Breath Oral Care Kit. This kit combines a soft bristle finger toothbrush and a double sided brush to target common buildup while you build a simple daily routine. The Peanut Butter and Honey toothpaste is 3X more appetizing, designed to feel like a tasty reward while you brush. All ingredients are naturally derived and pet parent approved, so you can feel confident about a gentle approach to daily dental care.
The combination of a soft brushing tool and a palatable toothpaste makes daily dental care easier to fit into a busy day. The soft bristles are designed for gentle contact, the flavor supports cooperation, and the dissolving toothpaste can fit into a predictable routine. Keep in mind that results can vary by dog and regular brushing is part of a broader care plan.
Supervise each brushing session. Store the kit in a cool, dry place away from direct sunlight. If your dog has known sensitivities or you have concerns about dental care, consult your veterinarian for personalized guidance.
Q: Is this kit suitable for all dog sizes?
A: Yes. The finger brush offers adjustable control, and toothpaste amounts are weight-based; supervise brushing and consult a vet if your dog has special needs.
Q: What flavors are included and are they safe for daily use?
A: The kit features Peanut Butter and Honey flavor toothpaste, made from naturally derived ingredients; safe for daily use when used as directed and with supervision.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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