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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
TropiClean Whitening Dog Shampoo is crafted to clean, hydrate, and enhance the natural beauty of all coats and colors. The formula is naturally derived, pH-balanced, and free from parabens and dyes, with cruelty-free testing. Made in the USA, this 20 oz bottle supports regular baths and multi-pet households, including cats in households where the product is labeled cat-friendly.
For all coat and color types, a wash with this shampoo can yield a brighter, cleaner appearance with a tropical twist. The refreshing scent of awapuhi and coconut provides a pleasant aroma that remains after bathing without being overpowering.
Usage notes: Rinse thoroughly after lathering, distribute the conditioning, and repeat as needed on muddy days. Results can vary by coat type and brushing routine; regular use may yield brighter, cleaner fur over time.
In practice, many pet parents appreciate the rich, creamy lather that aids even challenging coats. The formula rinses clean, leaving fur balanced and ready to dry naturally or to be towel-dried, with a pleasant, tropical fragrance lingering softly after baths.
Designed for everyday care, this shampoo aims to support cleaner, softer fur while respecting sensitive skin through a pH-balanced, naturally derived formula. While results vary, consistent use may contribute to a brighter look and refreshed feel for many pets with regular grooming routines.
Q: Is TropiClean Whitening Dog Shampoo safe for puppies and cats?
A: Yes—it's designed for puppy-safe baths and is cat-friendly, but always follow packaging and consult your veterinarian if needed.
Q: What coat types benefit most from this shampoo?
A: It is suitable for all coat and color types, with whitening benefits and gentle hydration for varied fur textures.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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