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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the TRUE LOVE TLC5011 dog collar, a reflective, no-choke basic collar built for daily life with your canine companion. Crafted from high-grade nylon webbing, this collar balances a lightweight feel with dependable strength, supporting comfortable walks, training, and adventures.
Designed for durability and visibility, it blends practical benefits in a clean, everyday design:
The collar uses high-grade nylon webbing that feels smooth against the neck and stands up to daily wear. The no-choke design emphasizes comfort during extended wear while maintaining a clean silhouette.
Before you order, consult the size chart to pick the correct XS size. A precise fit helps your dog move freely without slipping or rubbing.
The classic black finish pairs with most gear, while the slim profile keeps your dog's appearance clean and understated.
Whether you’re heading out for quick neighborhood strolls, longer hikes, or obedience sessions, this collar offers versatility in real-world situations:
Rinse with water or mild soap as needed to keep the nylon clean. The Duraflex buckle and clip are designed to withstand regular use across seasons.
Q: Is the TLC5011 collar adjustable for different neck sizes?
A: Yes, it is fully adjustable; consult the size chart to choose XS.
Q: Does this collar have night-time visibility?
A: Yes, it features a 3M reflector for enhanced visibility during evening walks.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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